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Mitchell R. Anderson, O.D.

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Mitchell R. Anderson, O.D.
(45 Reviews)
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2001 S Elm Place, Suite B Broken Arrow, OK 74012
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Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was referred to Anderson Eyecare by several coworkers and my family and I have been going here for 4 years now. The entire staff is friendly and very helpful!
by BA Mom xxx.xxx.84.253
October 03, 2014
Did a staff member acknowledge or greet you when you entered?
Yes
Was the temperature in the office acceptable to you?
Perfect
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this provider listen to your input and concerns?
Mostly yes
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.158.215
July 29, 2014
The waiting area chairs at this eye care facility were average. Not the most comfortable but not crappy either. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. They answered most of my questions, but I could have used more information for sure. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They would probably do better if they were more friendly. Nobody wants to talk to someone that seems like they are in a bad mood all the time.
I can not believe this place! It took me 3 months for them to get me the correct glasses (I paid for them and it still took this long). The first glasses they gave me were so far off my prescription it was ridiculous. Then, somehow they were lost in translation when they were sent back. The owner's wife was supposed to be checking on them, but when I called to check myself, I was told she must have forgot because her brain is in a fog from their upcoming vacation!! No excuse whatsoever give me a break. They DO NOT have a good selection, you get better selection and service from a place you may find in a mall. Then I went to pay on my husbands account and they took the full balance instead of a payment. I wasn't even sure why there was even a balance after he paid so much at his visit and I was trying to pay on it in good faith! When I called back I was told that is just their policy! I was never told this and I was very clear when I made the payment! The staff, there is one girl who tries to help, but the rest seem to rather be elsewhere....I can't say I blame them after what I went through. Horrible, horrible service and a doctor who got a complete incorrect prescription for me. I had to give them my old prescription for both glasses and contacts and still had to pay for his mistake! I can't believe I tried as hard as I did to give this place the benefit of the doubt. My family will NOT go here again!
by MG xxx.xxx.80.53
March 10, 2014
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely
Was this provider friendly?
Yes
by Melody Housley xxx.xxx.1.117
February 20, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.108.1
November 18, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.41.99
October 16, 2013
Was this provider's office too loud?
No, it wasn't too loud
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Bob xxx.xxx.212.130
October 09, 2013
by Anonymous xxx.xxx.130.221
July 15, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.146.23
May 15, 2013
Outstanding Care - Very attentive and showed great concern with taking care of my eye care needs. I highly recommend this Doctor and his office staff. They're all AWESOME!
by jsefers xxx.xxx.229.146
April 24, 2013
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Map and Directions
2001 S Elm Place, Suite B, Broken Arrow, OK 74012