Russell R Auclair, O.D.

Russell R Auclair, O.D.
760 N Main Street Providence, RI 02904
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was Doctor Auclair's patient for over 20 years until he retired and moved to Florida.
by Alan A xxx.xxx.152.209
August 17, 2016
Is this business handicap-accessible?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Mostly
Did this provider have an entertaining selection of waiting room magazines?
Not really
by David Stepka xxx.xxx.138.30
October 20, 2014
Dr. Auclair has been my husband's optometrist for decades. He was the only optometrist who identified a small modification needed to his prescription for Jim to be able to see clearly. We now live in NM and still make appointments with Dr Auclair when we visit RI yearly.
by Anonymous xxx.xxx.20.214
June 03, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.94.150
December 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by rodney barber xxx.xxx.36.64
April 23, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 21, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 11, 2012
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous
August 08, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider rush your appointment?
No
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
June 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 19, 2011
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