Charng-Shen Wang, A.P.,M.A.,P.T.

Charng-Shen Wang, A.P.,M.A.,P.T.
ARC Acupuncture & Physical Therapy 2501 S. Volusia Ave. Orange City, FL 32763
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was referred by my GP for Lymphedema treatment described as a compression wrap to lessen the swelling in my leg. Upon arriving I was quickly called into an examination room for a consult. Within 30 seconds the consultant determined that I needed acupuncture. No matter how or how many times I asked about the compression therapy, the reply was "nothing will work but Acupuncture." My insurance does not cover acupuncture so again I asked about the procedure for which I was referred and once again there was no discussion other than to say that it wouldn't work and that I needed acupuncture.

Well, it was pretty obvious that their specialty was acupuncture so I relented and asked about cost. I was told that I would need three treatments a week for 4-6 weeks and maybe more at a cost, with insurance co-pay, of $95 a session or nearly $300 a week!! Not sure how there would be a co-pay if my insurance didn't cover acupuncture, but that was the quote.

I don't have $4000 lying around to have someone stick me with pins that may or may not help. The consultant suggested that I approach family members to pay for my treatment!!

I am now looking for relief elsewhere.
by Hank xxx.xxx.119.218
February 08, 2019
Brilliant!
by Henry xxx.xxx.204.128
June 06, 2016
Before coming to ARC i was in a lot of pain and unable to turn my neck. Now since coming to ARC I am able to move without pain and my migraines have gone away since coming here. I have had great relief since coming ARC!
by Peggy xxx.xxx.204.106
March 02, 2015
Dr. Wang is fantastic. He helped me in so many ways. I highly recommend him.
by Jane xxx.xxx.129.190
December 17, 2014
Great Place. I have used them for my lower back and neck/shoulder problem. Dr. Wang and staff are excellent and aim to get to the root of the problem. Would highly recommend them.
by Evelyn Mendez xxx.xxx.16.225
September 29, 2014
Were the staff members able to answer your questions?
A few of them
Does this provider offer flexible appointment times?
Somewhat
Were the waiting room chairs comfortable at this acupuncturist's office?
They were average
Was this acupuncturist willing to stay open late to accommodate your needs?
No, my appointment was rushed so they could leave
Were the restrooms well-stocked at this provider's office?
Yes
by Anonymous xxx.xxx.82.40
July 08, 2014
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this acupuncturist welcome questions?
Absolutely! They were happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Did this provider take time with you at your appointment?
Yes
Did this acupuncturist provide holistic care, or did they only treat your symptoms?
They provided comprehensive holistic care. They knew that just treating my symptoms wouldn't be effective
by Erika xxx.xxx.37.201
May 28, 2014
Were you able to get answers to simple questions from this acupuncturist without scheduling an appointment?
Yes. They do their best to answer my questions.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this acupuncturist use excessive foul language?
No
Is this acupuncturist's business conveniently located?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.71.182
December 17, 2013
Does this acupuncturist treat their staff well?
Very! I've never seen an employer treat their staff better
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
Did this acupuncturist's staff seem to respect him/her?
Yes. It was obvious that they all respected one another.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Kerry Kufner xxx.xxx.92.40
December 16, 2013
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
Did this acupuncturist ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this acupuncturist maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this acupuncturist to others?
I Already Have
by Anonymous xxx.xxx.215.113
October 07, 2013
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