It is obvious that their office is cleaned regularly. It was fantastic. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. This practice definitely spends time and effort cleaning their restrooms. I have been to other practices that neglect their bathrooms, but this place was spotless! I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest acupuncture conference they attended, and how they were incorporating that knowledge into their practice.