Terence F Stillo Inc

Terence F Stillo Inc
Terence F Stillo Inc 1321 S Eliseo Dr Greenbrae, CA 94904
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.117.9
December 16, 2013
He is an expert in the field and the office is most professional. I never feel unsafe or apprehensive in their care. They always get me in as soon as possible and I can often get an appointment right away. I never been rescheduled but they've accommodated me when I've had to reschedule.
When I arrive, the friendly staff greets me by name. I am very impressed.
by n. smith xxx.xxx.238.36
September 23, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous xxx.xxx.243.63
June 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.60.111
April 02, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.170.246
February 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.215.124
January 24, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I was confident that they were using the latest treatment methods. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay.
by Lawrence White
December 26, 2011
I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Judith
November 28, 2011
Was this dentist friendly?
Friendly Enough
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
October 25, 2011
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