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Roger Li, DDS

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Roger Li, DDS
(9 Reviews)
> Get Phone Number & Directions
1439 Cedarwood Ln Pleasanton, CA 94566
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous xxx.xxx.109.2
March 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Alvin Lee xxx.xxx.235.247
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Phil Weiss xxx.xxx.239.122
February 27, 2012
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 06, 2012
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by beezmeister
November 21, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
October 10, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by beezmeister
August 18, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Cynthia Sanchez
August 02, 2011
DR. LI HAS GIVEN ME MY SMILE BACK, HIS WORK IS 110% I AM VERY HAPPY WITH THE WORKI I HAD DONE.
by dianeherceg
November 19, 2008
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Map and Directions
1439 Cedarwood Ln, Pleasanton, CA 94566