Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed. Worst place ever. The place is filthy, the destist has attitude problems and if you dont agree with what he says he rolls his eyes and walks out on you leaving you alone for approx 30-40 mins. The staff members are horrible with the patients. Both me and my mother had very very very bad experiences at this place. Now they decided to change the name of the place but its still the same staff and dentist. If you like being mistreated and overcharged for dental work then this is the place fo you. I DO NOT RECOMMEND THIS PLACE AT ALL. P.S. beware sometimes they dont bill your insurance and instead throw the charges at you stating that the insurance wont pay for it.
They left me completely alone for a long time and I became very nervous. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. The chair I sat in during my dental procedure was awful. It was seriously harder than a rock. They need to invest in more comfortable chairs. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience. All the staff here are a bunch of thieves who only care if you have good credit so that they can sell some kind of tray for gum disease which i know i did not need . I went for a check-up due to my insurance coverage being changed to this horrible place. By the way if you don't agree the Dr will get up and leave you there sitting in the room. Then after 30 minutes some skinny assistant comes in and try to sweet talk you instead of hearing my needs. Btw I suggest not smoking a cigarette before speaking to any patients. This dental is the worst ever . DO NOT GO TO THIS OFFICE. UNLESS YOU WANT TO BE SUCKERED INTO SPENDING MONEY WHEN YOU DON'T NEED IT.
I went to this office to get my upper two wisdom tooth pulled, instead, they showed me a dvd about a product they wanted to sell me for $5000, they kept insisting and could not afford it, they try financing, I was bankrupt! So, after THREE HRS! The Doc left upset, the staff tried to give me another appt. and with insurance, still wanted to charge $158 per tooth! I waste of my time! I end up going to a great dentist in Tijuana, that had them pulled for $100, NO PAIN AT ALL! VERY PATIENT! AND IN LESS THAN AN HOUR! The fun part was, he desinfected my tooth and put it in a small mouse container and gave it back to me,(for the tooth fary he said, Im 36 yrs. old) along with my x-rays! Plus not to mention the fun I had in TJ! Very minimal bleeding, NO PAIN THE NEXT DAY! The doc in TJ explained every single detail about his office, instrumentation, procedures, and most of all, patience and very polite and professional. I will never go back to Baldwin Pk. dental group, all I wanted were my tooth pulled, not a financial, trying to sell you a product for $5000 bucks, they are totally unprofessional and unethical. Keep it simple staff!