Shawn Wilson, DDS

Shawn Wilson, DDS
3110 Churn Creek Rd Redding, CA 96002
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I had a customer that noticed I had a bad tooth. He gave me Dr. Wilson's number and a brief history on the Dr. As soon as I finished with my customer, I called Dr. Wilson's office. They were very nice and helpful and willing to explore payment options with me (I have no insurance). The next morning it had gotten unbearable so I had my wife drop me off at their office (about 2 miles from home) on her way to work. I walked in, they remembered the phone call from yesterday, and asked if there was anyway to get a RX for antibiotics. They had me in a chair with an xray done and the dentist double checking within 15 min of walking in!!! Most dentists tell you what you are doing wrong, there was no judgement here, just a "Get the problem resolved" air of proficiency. Great job guys!!! I look forward to having Dr. Wilson extract my tooth, I know it will be a pleasant experience.
by Tim Nelson xxx.xxx.124.132
November 25, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous xxx.xxx.146.137
May 21, 2013
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
by Anonymous xxx.xxx.52.50
April 18, 2013
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.166.63
February 28, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Does this provider have helpful information available online?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this dentist's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.10.133
January 28, 2013
They answered every question and provided good information to me about 'tooth grinding' (not why I came but relevant to me all the same) and other issues. Their staff is friendly and welcoming. They are so warm and professional, and make the whole experience that much better. I was so impressed that when we discovered there was no serious dental issue to be dealth with today, they waived their regular fee and only charged me for the x-rays. All my questions were answered, and I feel a lot more confident that the tooth pain I was experience is not serious and will subside in time. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return when I have further need of a dentist.
by Mary xxx.xxx.100.152
August 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.33.95
January 31, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Sara Clark
November 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider have reasonable prices?
They were decent, but not very affordable
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
by Anonymous
November 03, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
October 11, 2011
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