They always made sure that I wasn't in any pain. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.