It was easy to get the appointment time that worked for my schedule. They gave me a little information about fees and payment plans before my treatment, but not enough. I wish they had gone over it more thoroughly with me. I probably would have decided to not do the treatment. They were so nice and professional and even called me to remind me about my upcoming appointment. Their prices were very fair. The level of care you get for the price is outstanding. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.