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Frederic Hepp, DDS

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Frederic Hepp, DDS
General Dentistry
(31 Reviews)
> Get Phone Number & Directions
1805 State Street C Santa Barbara, CA 93101
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Were you glad that you had the appointment with your provider?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.0.202
March 20, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
No, they were polite
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.50.178
April 09, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.228.147
March 19, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous xxx.xxx.217.109
March 14, 2013
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They have really great customer service here. They always put their customers first, regardless of the situation. They are always more than happy to answer my questions, and actually welcome questions. I always have a good experience with the hygenists and the doctor always does the final check. Although I have not had much to complain about, I have noticed that they make every effort to correct the situation if I do have a concern.
by Pat xxx.xxx.220.100
January 24, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this dentist to others?
I Already Have
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Julie xxx.xxx.162.15
December 06, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Carol xxx.xxx.161.87
November 20, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Would you recommend this dentist to others?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.92.215
November 12, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by G xxx.xxx.87.61
October 31, 2012
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.50.178
October 16, 2012
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Map and Directions
1805 State Street C, Santa Barbara, CA 93101