It was easy to get the appointment time that worked for my schedule. They made the extra effort to make sure every question and concern I had was addressed. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.