I didn't experience any pain during my teeth cleaning. I did not use any drug, instead did manual acupressure and no pain was felt. They are always very careful and gentle. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The office was very easy to locate. I didn't have any trouble finding it at all.