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Philip Horning, DDS

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Philip Horning, DDS
(10 Reviews)
> Get Phone Number & Directions
1660 Humboldt Rd # 1 Chico, CA 95926
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Yes
Did this dentist answer all of your questions?
Yes
by Anonymous xxx.xxx.180.17
October 17, 2013
Was this dentist friendly?
Friendly Enough
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.237.97
April 03, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.214.160
January 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.69.17
September 16, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They had quite a few interesting magazines, which made my time in the waiting room go by much faster, even though it wasn't long until they call me in. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me. I've been to other places that don't treat you very well to say the least.
Great place, definitely recommend!
by PG
November 03, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
October 24, 2011
Was the toothpaste used during your cleaning enjoyable?
Yes
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
August 31, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 10, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
May 09, 2011
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Map and Directions
1660 Humboldt Rd # 1, Chico, CA 95926