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Arnold Valdez, DDS

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Arnold Valdez, DDS
(8 Reviews)
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410 W Baseline Rd Claremont, CA 91711
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by William Niver xxx.xxx.218.66
August 22, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this dentist's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.48.80
April 09, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.91.99
April 08, 2013
Dr. Valdez's prices are very expensive, and he does not participate in any insurance network. I cannot afford to use his services anymore since he moved to a new bigger location and increased his prices. He also did not do a good job on one of my crowns. I have been pointing out to him that his crown was defective, and food was getting stuck between the gum and the defective crown, but he dismissed my complains and advised to floss better (???). As a result, that tooth ended up needing a root canal and replacement of the crown. Very sad, I was disappointed because all these problems could have been avoided if he replaced the defective crown.
by patient xxx.xxx.168.231
August 28, 2012
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 07, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider always put the customer first?
Yes, they always put customers first
Was the toothpaste used during your cleaning enjoyable?
Yes
Did your teeth cleaning feel rushed?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 05, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this dentist friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
April 17, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 08, 2011
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Map and Directions
410 W Baseline Rd, Claremont, CA 91711