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Grand Avenue Dentistry

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Grand Avenue Dentistry
Grand Avenue Dentistry
(5 Reviews)
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1111 Grand Ave # F Diamond Bar, CA 91765
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this provider use excessive foul language?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.12.51
June 10, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.201.178
August 20, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 28, 2011
Would you recommend this provider to others?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
by Anonymous
April 28, 2011
I could tell that they didn't practice good oral hygiene and it made me doubt that they really knew what they were talking about. It didn't look like they practiced what they preached. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. They weren't friendly at all. They were extremely rude and impolite.
by liz
February 28, 2011
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Map and Directions
1111 Grand Ave # F, Diamond Bar, CA 91765