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Vista Robles Dental Group

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Dentists

Monica Hlavacek, D.D.S.

Monterey, CA

Lagier Lois E DDS

Monterey, CA

Richard Bianco DMD - Monterey Dental Care

Monterey, CA

Wael Alfy

Monterey, CA
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Vista Robles Dental Group
Vista Robles Dental Group
(13 Reviews)
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85 Via Robles Monterey, CA 93940
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I've been going to the Vista Robles Dental Group for over 16 years and have had nothing but a pleasant experience each and every time; every experience, procedure and visit was nothing less than 5 stars. With the addition of Dr. Linda Martin and Dr. Esmeralda Munoz, after the retirement of Dr. Joe & Joan Howard, this practice is still living up to superior dental work and customer satisfaction. I am simply impressed by the expertise, knowledge, and the work that these two doctors provide. They genuinely care about their patients, and take great pride in their work. It shows. My recent root canal by Dr. Martin went through from start to end, without any problems. It almost seemed effortless by Dr. Martin. Don't let her youthful looks fool you. She has the resume, knowledge and experience that says otherwise. She was so reassuring about the procedure, I can honestly say I wasn't one bit worried. She had my complete faith. I could sense that with her confidence, and years of doing root canals, this would not present any complications. I was right -- no pain, no soreness, no problems, only healing. Boy, did I hit the jackpot staying with this group after the retirement of the Dr. Howards'.

The supporting staff is also a joy to be around. I, for one, can actually say I look forward to my visits. They are so delightful and friendly, and my needs are always met to my expectations. Thelma is the most perfect fit for the front; always greeting you by name, and making you feel at home, like one of the family. I wish the majority of professionals were like her. She's been at the practice as long as I've been going there. Now, there's also the one and only Jeanne. She's another long time employee and awesome dental hygienist, who's been doing, for most part, all my cleanings over the years. Friendly, caring, and tentative to your needs is what I receive from Jeanne each time I see her. I'm glad I can say she's part of my "dental dream team." Jeanne, Julie, and Sam, are all "all-stars" in my book. They are on the top of their game, and there is no need to worry when you're in one of their chairs -- I promise!

Their scheduling and billing is top notch! I'm always provided with estimates of any work, or any questions I have about billing. Their knowledge about billing simply takes away the worry I might have of what's what, who pays what, etc. These ladies are also know their job. They are not rookies, but schooled professionals -- Thank you!

All the rest of the supporting medical staff, which I've encountered, from Rachel (another all-star), who's assisted both doctors, plus Dr. Joe & Joan, when they've worked on me many times over the years, to Desiree (thank you so much for assisting Dr. Martin with my root canal. You are "tops!"), the newly hired, make you feel at home, and do their best to make sure all your needs are met. With all the talent that's already embedded in this practice, it won't be long before the newly hired earn their stars, and join this "dream team." You can bet on that!
by RJ xxx.xxx.250.138
July 08, 2014
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Frank Souza xxx.xxx.185.161
November 05, 2013
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
Have the fillings, crowns, or veneers you've received lasted?
No, they didn't last more than a week
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Would you recommend this dentist to others?
No
by Anonymous xxx.xxx.197.218
February 15, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Hawk eye xxx.xxx.60.204
February 15, 2013
they did a great job.
by someone xxx.xxx.229.205
January 21, 2013
I went in for a check-up and cleaning. Very nice facility. Small parking lot but I had no problem finding parking.
Receptionist was very friendly and greeted me by name. Since this was my first time here I had some additional paperwork to fill out but again the receptionist was very helpful and knowledgeable and able to answer all my questions.
Waiting room is a little small but has sitting for about eight and was clean, stocked with current reading material, and pleasant music playing low in the background.
I arrived a little early for my appointment and I was able to be seen before my appointment time.
A staff member saw me to a nice exam room with windows overlooking wooden valley below. The staff member explained that x-rays would be taken and the Dentist would reviewed them and my medical history and then be in to see me. After the x-rays it took the Dentist, Doctor Linda, only a few minutes to see me. Since I was only in for a cleaning I didn’t expect a full exam by the dentist but she took her time and went over the current x-rays and her personal exam. I was told that my dental health was good but there were some areas that I should work better on and want I should do.
I then saw Dental Hygienist Sam. I explained to him that I had never really been seen by a Dental Hygienist before. I felt very comfortable with Sam and he explained everything that he was going to do. During the cleaning procedure he also took me step by step through things and what he was going to do before he proceeded. The cleaning procedure lasted approx. 25 minutes and was painless.
For the past 25 years my dentist has done my semi-annual cleaning but I left with some discomfort and minor pain for hours or a day later. With Sam I felt no discomfort of any kind and I feel the cleaning was far better than those done by my prior dentist.
I was very pleased with my experience and would return for their services again.
by Leo xxx.xxx.15.89
January 21, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was the dental equipment clean?
Yes
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.156.35
December 08, 2012
Was this dentist friendly?
Friendly Enough
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
Was the waiting area spacious?
No, but I can always find a seat
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.87.20
December 04, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.87.20
November 29, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.87.20
November 26, 2012
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Map and Directions
85 Via Robles, Monterey, CA 93940