They really go above and beyond to make me feel special. I switched to Dr. Cruz after being treated poorly by a dentist who took over my previous dentist of 23 years. I didn't have to wait long after I arrived for my appointment. They were running right on time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They make sure to treat all their clients equally and without favoritism.