Nova Dental Group

Nova Dental Group
Nova Dental Group 10005 San Pablo Ave El Cerrito, CA 94530
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Consumer Feedback

(3 Reviews)
Service
1.5 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Recommended
1 star average for Recommended
Value
1 star average for Value
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
Was the toothpaste used during your cleaning enjoyable?
Not at all. It was absolutely unbearable
Was the dental equipment clean?
Not at all! It was the dirtiest equipment I have ever seen!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Morgan xxx.xxx.42.182
December 06, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous xxx.xxx.75.165
January 06, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider have helpful information available online?
No, just a basic listings page
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
March 01, 2011
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