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Alan R Brody Inc

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Alan R Brody Inc
Alan R Brody Inc
(3 Reviews)
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12520 Magnolia Blvd # 202 North Hollywood, CA 91601
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 13, 2011
Dr. Brody is a pleasant, personable man. His work as a dentist is, I think, decent. Does cavities fine, did my bonding work fine, and was my dentist for about 2 decades. I never really had any problems with him or his office, until my last visit 2 years ago.

They used to have a great dental hygienist there for many years. (She was the one who cleaned patients' teeth.) But she eventually moved on, and Dr. Brody had a string of different hygienists for several years. A different one each time I was there. The last time, was this Russian (I think) woman, who was horrible. (I actually have Russian heritage, so this isn't that type of comment.) She was rough with the plaque cleaning process, cutting me several times, and she didn't seem to understand me when I asked her to be more gentle. After stopping/starting several times, I said let's stop. And then she wanted to argue with me. What??

So I got up, she kept trying to argue with me, and I walked to the front counter. I explained to Sheila (office manager or coordinator) that this hygienist isn't working for me, and are there any other options? There weren't, this was their only hygienist. I then asked Sheila if she could recommend someone else. I said I'm not looking to change dentists, but while the current hygienist is there, I'd like to find another, but keep Dr. Brody as my dentist who handles my other dental needs.

A couple days later, Sheila calls me and says I need to pay my bill. What?? "I explained to you what happened while I was there, and now you want me to pay $100?" She says she spoke with the hygienist, who said she had completed the job. I then told Sheila the hygienist was: a) covering her ass, b) not telling the truth, and c) don't you remember what happened when I was there? I came to you right in the middle of the cleaning?

Well, Sheila never has been one to show warmth towards people. Always pretty matter of fact. Even after nearly 20 years (yup, she's been there since the day I first went there). And it was rather weird that she was now calling me to say I needed to pay for the incomplete cleaning. She was very quick to believe a new hygienist (who lied) over a client of two decades. Wow.

Ultimately, Sheila does send me some referrals for other dentists, and says "Dr. Brody would prefer I just get my needs handled all with one dentist." So they essentially "fire" me, because I dislike their new hygienist. Now... that IS weird, especially when I was never a difficult patient in all these years.

The one other thing I'll say...
I could never understand why my fillings (not silver, but the white stuff) would never last more than about 4 or 5 years. But when I first got them as a kid, they lasted way more than 4-5 years. So I don't know if what is used nowadays by all dentists is just not as good as what was used in the past, or if Dr. Brody uses inferior materials. That's the one question I have about the work Dr. Brody performs. (And of course, his hiring of that awful hygienist, who I'm sure has been fired by now.)
by Robert
August 12, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous
July 30, 2011
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Map and Directions
12520 Magnolia Blvd # 202, North Hollywood, CA 91601