Mario J Castellanos, DDS

Mario J Castellanos, DDS
9725 Sierra Ave Fontana, CA 92331
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by thanku xxx.xxx.51.179
January 11, 2014
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.191.105
September 09, 2013
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.161.144
June 04, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider prominently display their diplomas or business license?
No, I never saw one
Do you trust this dentist to only recommend dental procedures you need?
Not really, they've recommended a few things I don't need
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.6.52
May 24, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you leave the office feeling satisfied with your visit?
Completely!
Was the dental equipment clean?
Absolutely! It looked brand new
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.66.164
April 01, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you leave the office feeling satisfied with your visit?
Completely!
by Miguel xxx.xxx.97.35
March 25, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.58.226
November 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Beba xxx.xxx.161.206
August 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.138.96
March 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.123.116
February 02, 2012
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