Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I didn't experience any pain during my visits. They are always very careful and gentle. They always made sure that I wasn't in any pain. The front office staff are very helpful and it appears that everything is running smoothly and appointments are on-time. Great dentist and office.