I found Dr. Taylor Hoover through Google. I saw that he had good reviews in many areas. When I called to make an appointment, I had it the next day! Once at the office the staff was kind, answered all questions, and over all very friendly. Dr. Hoover, explained what he was doing at all times, made sure I felt comfortable, and answered all questions I had. My boys do not go to Dr. Hoover, however, while at the office I could hear him speaking to a couple of children, one which was 5 years old and he did a great job directing the child. I will def. go back to Dr. Hoover even if I had to pay out of pocket, as my teeth and a great dentist is very important to me.