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Silvia Ponce, DDS

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Silvia Ponce, DDS
(8 Reviews)
> Get Phone Number & Directions
1051 Beacon St # 408 Brookline, MA 02445
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
She was good years ago, but now she lost her mojo. She botched a simple filling, I was many weeks in pain and she did not care. Her insensitivity and lack of professional skills made me not return. She multitasks and I considered that lack of respect for patients, and lack of professionalism. I would not recommend her anymore
by Annon xxx.xxx.31.73
June 30, 2017
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Very
Does this provider listen to your concerns and respond respectfully?
Mostly
Did this provider show attention to detail?
Sometimes
by Anonymous xxx.xxx.28.4
June 16, 2016
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
August 04, 2011
Did this provider use excessive foul language?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's staff friendly?
Yes
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
August 04, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider's office too cold?
No, it was fine
by Anonymous
July 18, 2011
Would you recommend this provider to others?
I Already Have
by Anonymous
May 05, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
May 02, 2011
Was this provider friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
March 16, 2011
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Map and Directions
1051 Beacon St # 408, Brookline, MA 02445