After not being able to go to the dentist for 2 years, I finally went. They did not give me a bad time for not going for two years and having build up on my teeth. Every exam they did was explained to me before hand. I have very sensitive gums and often leave the dentist in pain. They were not only very thorough in cleaning my teeth, but did their best not to aggravate my gums too much. They even numbed them so that I wasn't in a lot of pain. They really listened to me and communicated with me. I will be going back there again and again.