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Michael S Pollack, DDS

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Michael S Pollack, DDS
(7 Reviews)
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1401 Blair Mill Rd # 215 Silver Spring, MD 20901
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1.5 star average for Value
Scam!!! Beware People, & avoid This Dentist. Knowing I was new in town, he lied to me I had 14 cavities that needed fillings: I knew of only 2 cavities from my last visit with my previous dentist 2 weeks prior. I also take very good care of my teeth, avoid sugary drinks & don't smoke. Unfortunately, I took the bait and scheduled a second visit to get fillings. During the procedure, I realized he was drilling holes into some teeth that were perfectly healthy on the opposite side, instead of working on the teeth with real cavities that were causing me pain on the other side. When I asked why he was working on those teeth instead of the ones I came in for, he said it's his Strategy, and told me I will have to schedule future visits for fillings in the teeth on the other side that were hurting (the ones that truly needed the fillings). Red Flag!!! I should have trusted my instincts and walked right out. A re-examination of my X-rays at the end of the ordeal showed there was nothing wrong with the teeth he operated on. I believe he drilled holes in them intentionally to squeeze more cash out of me. I also saw numerous questionable charges on the bill. I felt cheated and wounded because he caused unnecessary damage to my healthy teeth that could become more problematic down the road. He was dismissive when I asked him to show me the cavities on the x-ray and told me I won't be able to see them anyways. Why on earth will he start off working on invisible cavities instead of the ones that needed immediate care? He must have realized I caught on to his scam because he became even more dismissive and downright cold when I requested a copy. They were reluctant to give me a copy of my X-rays (which they also charge heavily for by the way). Please don't fall for Dr. Pollack's scams!!! Avoid this place to prevent unnecessary suffering, heavy expenses, and long term problems.
by Z xxx.xxx.208.69
March 19, 2014
This dentist is a cheapskate. Check out his “fees,” such as those for X-ray processing, that I have never been charged before by any other dentist, as well as others that I have never even heard of before, such as those for needle removal, which were described by my insurance company, Blue Cross/ Blue Shield, as “outrageous.” Check out his office--the carpet looks like it has not been replaced in decades, is marked by mismatched swaths in different rooms, with little strips between rooms, and the walls have smudges and dents. Check out the impact of his financial self-interest on patient treatment: I saw him for the first time after being seen by my old dentist (in another state) for years and who, at the most recent visit, didn’t find any problems. Dr. Pollack recommended, at my visit three months ago, that I have two crowns put in, my gums rebuilt and a mouth guard made. I refused everything and am pleased to say that I have not had to see a dentist since. Finally, with respect to competence, check this: He managed to lose my X-rays, the ones he was trying to charge me to get access to.
by Drew xxx.xxx.11.169
March 14, 2014
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.169.66
October 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.7
August 02, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office too loud?
No, it wasn't too loud
Did you feel safe in this provider's care?
Yes
by Anonymous
October 11, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I felt like they were just trying to make money off me because they kept pressuring me to get dental procedures that I know weren't necessary. They should've respected my decision. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility.
by JM
July 27, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this dentist pressure you to get any unnessary dental procedures?
Yes, they were very pushy
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 08, 2011
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Map and Directions
1401 Blair Mill Rd # 215, Silver Spring, MD 20901