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Harry J Klapper, DDS

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Harry J Klapper, DDS
(27 Reviews)
> Get Phone Number & Directions
5749 Crain Hwy Upper Marlboro, MD 20772
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
by soso xxx.xxx.143.20
October 15, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not. I asked for helpful advice but wasn't given any
by Anonymous xxx.xxx.190.31
September 13, 2013
I had an appointment in the Largo office per a recommendation from a co-worker. I was very suprised to see how dirty the office was. There was scum build-up on the water bowl. The walls were dirty---the wall holders that housed many of the dental items was dirty. The staff, while wearing gloves also touched many of the surfaces and then went backt to working on someone without changing their gloves again. To top it off, after getting x-rays and waiting for my teeth cleaning, I was told that the dentist was unable to to clean my teeth that day and that instead I can schedule to come back. In all my years of going to a dentist I've never just went for an x-ray and was told that nothing else would be done that day. The receptionist at the front desk wasn't pleasant at all.

I would not recommend this place to anyone.
by Anonymous xxx.xxx.197.66
May 15, 2013
Was this provider's office clean?
It was satisfactory
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.33.58
March 28, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous xxx.xxx.56.202
February 23, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Stan xxx.xxx.32.175
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.113.12
September 17, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.129.169
May 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.109.217
May 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.229.82
April 18, 2012
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Map and Directions
5749 Crain Hwy, Upper Marlboro, MD 20772