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Grand Valley Dental Care

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Grand Valley Dental Care
Grand Valley Dental Care
(19 Reviews)
> Get Phone Number & Directions
2064 Baldwin St Jenison, MI 49428
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Was the chair you sat in during your dental procedure comfortable?
Not really, my back hurt after my procedure
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
It could have used some cleaning
by Anonymous
July 11, 2011
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
June 20, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
June 01, 2011
Were the waiting room chairs comfortable at this dentist's office?
They were average
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 01, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 27, 2011
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They didn't display their qualifications. It made me nervous. I refuse to ever go back to grand valley dental, even after i told them to use anestia they refused. they made me hold my daughter down while they tred to drill her teeth, they didnt explain anything they just kept saying there is nothing to be scared of i wouldn't give them any stars but its not an option.
by angry mom
April 19, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 18, 2011
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. They examined my teeth very thoroughly to make sure they didn't miss anything. It was nice to know when I left that everything had been taken care of. The toothpaste they used during my cleaning tasted great. It made the experience that much better.
by James
April 16, 2011
My family has been patients here for many years. When the original dentist who owned/operated the practice - things were good. Staff was friendly, outgoing and the front desk manager was great. When this dentist passed away ~ several dentists have come and gone. The officer manager was let go and new front desk people have also come and gone. There have been times we were "forgotten" and waited over an hour. The office has an upstairs and downstairs and communication is lacking between who goes where.

by newfmom44
February 27, 2010
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Map and Directions
2064 Baldwin St, Jenison, MI 49428