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Grand Valley Dental Care

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Grand Valley Dental Care
Grand Valley Dental Care
(19 Reviews)
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2064 Baldwin St Jenison, MI 49428
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.133.184
August 09, 2012
They made sure every question I had was answered. Their staff is friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by patient xxx.xxx.13.62
March 23, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 11, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by John Doe
October 27, 2011
I would definitely recommend them to my loved ones. I was so happy with their services. The one thing that I really enjoy about this place is their high level of . Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was confident that they were using the latest treatment methods. spanish girl at front desk is not so nice but dentist is fabulous!!!!!!!!!! she does a great job always and the gir the hygienist is the nicest and does a great job!
by jill
October 03, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Does this provider treat every client equally?
Sometimes, but not all the time
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous
September 07, 2011
Horrible! Office is old and stinks. Staff is rude. Saw 3 different dentist in 3 different appointments with no explanation as to why I didn't see the same dentist or where the last one went. Was charged twice for same thing and when I brought it to staff's attention they said they'd have billing call me back but they never did. My crown looks like someone glued a lego in my mouth. DO NOT go to this office. You WILL be disappointed.
by Jane Doe
August 16, 2011
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 12, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
Sometimes, a little too often
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous
August 04, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 13, 2011
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Map and Directions
2064 Baldwin St, Jenison, MI 49428