Matthew J Kelly, DDS

Matthew J Kelly, DDS
121 E High St London, OH 43140
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too loud?
No, it wasn't too loud
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.43.253
December 30, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.162.195
November 19, 2013
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.25.51
August 27, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.67.13
April 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.183.24
March 27, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
January 04, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you experience unnecessary pain during your visit?
No
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
December 07, 2011
The chairs in their waiting room were definitely above average. I was comfortable. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Abby Fisher
April 13, 2011
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