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Robert G Zatroch, DDS

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Robert G Zatroch, DDS
(7 Reviews)
> Get Phone Number & Directions
35040 Chardon Rd # 100 Willoughby, OH 44094
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
knows what she's doing!
by bean xxx.xxx.58.66
June 14, 2019
I have been a patient here my whole life. Dr. Z is a kind, caring, gentle dentist. The addition of Dr. Jessica has been a real plus. She delivers the same quality care I have come to expect at this professional office. I would recommend this office to everyone!!

They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Anonymous xxx.xxx.107.106
April 29, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have reasonable prices?
Absolutely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous xxx.xxx.169.225
April 11, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the dental equipment clean?
Absolutely! It looked brand new
Was the waiting area spacious?
No, but I can always find a seat
by Ed Zivkovich xxx.xxx.166.7
January 25, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you recommend this dentist to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.245.21
October 02, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this dentist's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
December 02, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
No, they were on time
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
September 09, 2011
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Map and Directions
35040 Chardon Rd # 100, Willoughby, OH 44094