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Joy C Arend, DDS

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Joy C Arend, DDS
(10 Reviews)
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9 NE 120th Ave Portland, OR 97086
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.0.22
January 30, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. dr. joy is the best dentist I've ever been to. she is so friendly and knowledgeable and made the experience a breeze.
by Andioleary xxx.xxx.36.113
April 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.187.128
March 22, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
December 09, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 14, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
August 29, 2011
Did this provider use excessive foul language?
No
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this dentist explain your dental procedure to you?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
July 07, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Angela
May 17, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
Yes, extremely spacious
Would you recommend this provider to others?
I Already Have
by Anonymous
May 02, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 01, 2011
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Map and Directions
9 NE 120th Ave, Portland, OR 97086