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Cole Family Dentistry

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Cole Family Dentistry
Cole Family Dentistry
(18 Reviews)
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335 Broadway Hanover, PA 17331
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. My teeth cleaning didn't feel rushed at all. They always take the time to make sure they are thorough.
by Bob Watts
October 17, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
October 07, 2011
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous
September 21, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 19, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Yes
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
August 15, 2011
Prompt Service- Problem solved!

Had a tooth that needed attention, called the office and explained the situation, Dr Cole saw me the same day. At the appointment Dr Cole
analyzed the situation, my problem was solved immediately. Everyone was helpful, and courteous; I would recommend Cole"s Family Dentistry.
by Diana E. Weaver
August 11, 2011
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
July 28, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous
May 27, 2011
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Map and Directions
335 Broadway, Hanover, PA 17331