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Cole Family Dentistry

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Cole Family Dentistry
Cole Family Dentistry
(18 Reviews)
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335 Broadway Hanover, PA 17331
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was the waiting area spacious?
Yes, extremely spacious
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.50.149
July 31, 2013
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.118.92
March 03, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.119.44
February 12, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous xxx.xxx.188.9
December 13, 2012
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.142.225
November 19, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.178.158
November 19, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was the waiting area spacious?
Yes
Did your teeth cleaning feel rushed?
No
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.116.145
October 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.195.11
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.246.252
March 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by heather xxx.xxx.115.176
February 22, 2012
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Map and Directions
335 Broadway, Hanover, PA 17331