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Connie Gallen, DMD

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Connie Gallen, DMD
Northeast Family Dentistry
(8 Reviews)
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1330N 13th St Reading, PA 19604
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.174.237
May 19, 2013
Did you experience unnecessary pain during your visit?
No
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 10, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
September 10, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 27, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 11, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.
by Amanda
May 04, 2011
FABULOUS!
by SS
April 12, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 08, 2011
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Map and Directions
1330N 13th St, Reading, PA 19604