They were very unethical. My daughter had to have some cavities filled but they never went over what procedures they were going to do or what it would cost. Only after the procedure was done did they present a bill of over $400. And I do have insurance. This amount was way over what My insurance said I should have to pay. When I did question the bill I had to wait for an office manager to call me back (still waiting) and the dentist was very defiant as well. I would not recomend this place to anyone. They were all about pushing to have the work done, but not ethical or moral enough to go over the cost first.