Directory > Providers > Dental Care > Dentist > PA > Strasburg > Randal H Brown, DDS > Reviews

Randal H Brown, DDS

Nearby

Dentists

Spark Orthodontics of Lancaster

Lancaster, PA

Motto Clear Aligners

Lancaster, PA

Red Rose Family Dental

Lancaster, PA

Red Rose Family Dental

Lancaster, PA
Get Featured on Wellness.com > Learn More
Randal H Brown, DDS
Randal H Brown DDS
(10 Reviews)
> Get Phone Number & Directions
205 Miller St Strasburg, PA 17579
Add a Review

Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Today was my first and last appointment with Dr. Brown. He was very rude and condescending to me. I was addressed as a 7 year old rather than a 76 year old. Spoken over and over to me if I glanced away to the x-rays in front of me or closed my eyes
for 4 to 5 seconds. (I was very tired) "LOOK AT ME!"
by Angry Granny xxx.xxx.202.118
June 09, 2021
I was very disappointed when I was there. The doctor was not bad but the office associates were speaker to each other in Spanish. I found that to be very rude. I will not be back.
by Jane doe xxx.xxx.199.62
September 09, 2014
The office only has morning and lunchtime hours. No afternoon or evenings ever! That makes it very hard to make appointments. The Dr. and staff talk about patients and their tretment openly. No privacy.
The prices are reasonable but it seems the office and equipment are very outdated! Very very old. I did not care for the dentists personality. He seemed to be in a bad mood. I felt he was distracted and was not focusing on me during my appointment. Talked a lot anout personal stuff.
I think I may look for another office.
by Disappointed customer. xxx.xxx.215.160
April 23, 2014
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Anonymous xxx.xxx.123.241
April 14, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.47.119
April 13, 2013
There is never overcrowding and everything is spaced appropriately. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The office was very easy to locate. I didn't have any trouble finding it at all. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.All of the staff was very professional and down to earth. I was very impressed with Dr. Brown in all off my years of going to the dentist none have ever explained to me what has been going on with my teeth.It's awesome one on one care that you will never get at a big corperate practice. I can smile again thanks to Dr. Brown
by Anonymous xxx.xxx.228.236
April 12, 2013
The staff was rude. Talked openly about other patients while others were in the waiting room. Dentist was in a bad mood. Had to wait till he calmed down and took care of his problems before he was able to work on patients with their own problems.
by Never again to go back xxx.xxx.89.99
February 23, 2012
I didn't have many question, but all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. The dentist commented that I took very good care of my teeth, but suggested a waterpik (I think because I commented on how I hated that my gum bleed when I floss - which I do once a day). He said that a waterpik should run less than $50, and that few people have problems when they use them They were helpful and I left feeling encouraged.
by HappyTeeth xxx.xxx.251.121
January 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.14.141
January 17, 2012
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 13, 2011
Add a Review
Map and Directions
205 Miller St, Strasburg, PA 17579