They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.