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Pannell L. Carr

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Psychiatrists

LifeStance Health

Encinitas, CA

LifeStance Health

Encinitas, CA

LifeStance Health

Encinitas, CA

LifeStance Health

Encinitas, CA
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Pannell L. Carr
(1 Review)
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2002 Jimmy Durante Blvd Del Mar, CA 92014
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(1 Review)
Given that money is important. Everybody need money. Including doctors. Especially doctors. They've invested a lot of time and money into becoming a doctor for good reasons - to help people, but also to make a name and a living (money). But what if your doctor cares ONLY for money?? I have never gone to Dr. Carr for counseling issues, so I can't tell you how she is as a psychiatrist. But I was a patient of Dr. Carr's for over a year when she was an internal medicine doctor. Originally, I picked another doctor in her office as my primary physician since he belonged to my insurance's network. However, my primary doctor was not available when I needed to schedule an urgent appointment, so the office staff told me to see Dr. Carr instead. At first I didn't want to, but they assured me there would be no problems with the insurance since Dr. Carr is billed under my primary doctor's name. During the first appointment, I thought Dr. Carr was a good Doctor so I decided to continue seeing her. Everything was okay with the insurance for about a year. Then one day I received a bill from Dr. Carr's office. I called my insurance, who said they didn't pay because it was billed under Dr. Carr, who was NOT my primary doctor. I spoke with Dr. Carr's office and they told me Dr. Carr had just sign with my insurance and is now billing under her own name. They said other patients have been having the same problem with their insurance for the past month or two. I said if they've known about this problem for so long how come they didn't tell me before my appointment so I could switch my primary to Dr. Carr or at least go back to my primary so I wouldn't have this problem? Finally, after many phone calls, the office manager said it would be up to Dr. Carr. So I talked to Dr. Carr, and she told me if I don't pay then I'd have to see another doctor. She didn't care that it was the office who assured me that they'd bill under Doctor Novak, that it was the office who failed to inform me when they changed the billing to her name, and that they continued to neglect to notify me even after the other patients started having payment issues with the insurance. They could have prevented all that, yet they didn't, and now they expected me to pay. But she didn't care about any of that. All she cared about was the $55. I should have changed doctor right away. But because she was close to my house and because I hated changing doctors, I gave in and paid. But it was for NOTHING. Because I received a letter from her office shortly after, informing me that she was not going to work as an internal medicine doctor anymore. That she had switched over to being a fulltime psychologist! I imagine it took her a good amount of time to plan and set-up the new office, which meant that she had known for a long time she wasn't going to be my doctor much longer. Yet she threatened to stop being my doctor to get me to pay - all the while knowing that she probably won't be seeing me anymore, whether I paid or not. I don't know how much $55 meant to her. But to me it was 2 weeks' worth of food. For every drop of sweat, for every food I couldn't get my child, and for every minute my child had to sleep without me so I can make that $55, I hope she'll pay 10 times over!!!
by Anonymous
February 18, 2010
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2002 Jimmy Durante Blvd, Del Mar, CA 92014