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Valerie Cross, LMFT

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Valerie Cross, LMFT
Cross Counseling
(9 Reviews)
> Get Phone Number & Directions
1430 East Ave. Suite 4B Chico, CA 95926
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did you feel like this counselor genuinely listented to your perspective?
Yes! They listened intently and asked me questions after my explanation
Did you feel that the counselor's advice was unbiased?
Kind of, their advice seemed more weighted towards one side
Did this counselor provide a comfortable chair for you during your session?
Yes
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
by Anonymous xxx.xxx.55.18
October 27, 2014
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Was this counselor friendly?
Extremely Friendly
Would you recommend this counselor to others?
Yes
by Anonymous xxx.xxx.92.228
June 16, 2014
Did this counselor provide a comfortable chair for you during your session?
Yes
Did this counselor keep your information confidential?
Definitely! They always make sure that everything I say is kept private and confidential
Did you feel that the counselor's advice was unbiased?
Absolutely, they've really help me come to terms with where my problems lie
Did this provider listen to your input and concerns?
Absolutely
How would you rate your experience with this provider?
The best
by Anonymous xxx.xxx.193.65
April 30, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
Have you noticed positive changes since starting therapy with this provider?
Yes
by Anonymous xxx.xxx.28.28
October 21, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this therapist seem interested in helping you solve your problems?
No, they actually seemed annoyed
by Anonymous xxx.xxx.28.24
September 20, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this therapist really listen to what you had to say?
Yes
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.4.197
June 03, 2013
Did this therapist seem interested in helping you solve your problems?
Yes, extremely interested. They were very supportive
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.49.114
March 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.8.164
August 19, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 27, 2011
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Map and Directions
1430 East Ave. Suite 4B, Chico, CA 95926