John P Gerlach, DC

John P Gerlach, DC
215 SPENCERPORT RD ROCHESTER, NY 14606
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Dr. Gerlach has been treating me for years. He has always been professional and helped my back and neck problems.
by MM xxx.xxx.166.207
November 09, 2016
Would you recommend this provider to someone who asks for a referral?
Yes
Were the waiting room chairs comfortable at this chiropractor's office?
Extremely comfortable; I could have fallen asleep
Do you feel like this provider's office is well staffed?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
Was this chiropractor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.41.158
August 05, 2014
Do you think that the provider's staff are well trained?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did the waiting room smell clean?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.193.96
April 21, 2014
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this chiropractor use current and safe equipment?
Fairly Current
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.168.46
January 10, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.5.251
January 01, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
by Anonymous xxx.xxx.48.158
June 05, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
by Anonymous xxx.xxx.254.206
May 28, 2013
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this chiropractor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.22.98
May 28, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.16.167
May 14, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.32.196
February 26, 2013
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