Robert D Lukin, DC

Robert D Lukin, DC
Silver Bell Chiropractic 2020 SILVER BELL RD STE 9 EAGAN, MN 55122
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Consumer Feedback

(56 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by dm
December 19, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 05, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
December 04, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 28, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I am deaf and the communication is easy!
by Rob
November 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 23, 2011
Did this chiropractor use current and safe equipment?
Yes
Did this chiropractor discuss your X-Rays with you?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 05, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 02, 2011
Was the waiting area spacious?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this chiropractor's staff friendly?
Yes, they went above and beyond
by Anonymous
October 27, 2011
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