I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me! It was such a nice gesture that made a huge difference! It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The treatment method was explained to me before the adjustment was performed. I appreciated the fact that I was prepared for my treatment.