Terence R Bertele, MD

Terence R Bertele, MD
23511 HOLLYWOOD RD LEONARDTOWN, MD 20650
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.51.252
July 14, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider promptly return your phone calls?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.155.141
February 26, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Sure
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.0.42
January 30, 2013
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was given a polite greeting when I walked in. It was nice to be acknowledged. They made the extra effort to make sure every question and concern I had was addressed. The office was very easy to locate. I didn't have any trouble finding it at all. I was so impressed with their excellent care that I told everyone I know about them. Anyone that needs a cardiologist should definitely use them.
by D.L. Waldorf, MD
September 02, 2011
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