There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Their office was a comfortable temperature. They explained my treatments' risks and benefitsAnd gave me an excellent informative. package. I continue do my own research. There was no annoying music playing while I waited or during my visit. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.