They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.