They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They gave me sufficient information to make a decision about my treatment plan. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.