The lady that answered the phone was extremely rude. Not sure if she was having a bad day or what but she was smart with me & when I told her she was being a smart aleck she refused to make the appt & then proceeded to hang up the phone on me! YES, hung up on me! I wonder if Dr. Mancuso knows that his staff is running his patients off by refusing to make appts & hanging up the phone on them!? I don't know many physicians who would approve of that!
Had visited Dr. Mancuso before and was not impressed. However, he was the only one listed on my preferred doctor list with my insurance company, so I made an appointment. I was very surprised. He was friendly, his staff was efficient and friendly and they all preformed their tasks professionally. I would definitely go back. After reading all the reviews I was sort of leery, but can say I did not experience anything bad like I had read. I do have to admit his office manager was a big loud and obnoxious, she needs to remember that she is working in the public eye and watch what she says. However, I did not have to deal with her and the rest of the staff was great.