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Matthew J Rowley, MD

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Matthew J Rowley, MD
(14 Reviews)
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107 Christie Street Lufkin, TX 75904
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
They were late a few times to my appointments. I wish they had made more of an effort to be on time. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Their office was a little too loud. It wasn't unbearably loud but it was starting to hurt my ears. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Tina
May 17, 2011
Was this provider's staff friendly?
Yes
by Anonymous
May 12, 2011
I would never recommend them to anyone. I am not going to refer my family and friends here. Called to get an appointment because of a suspicious mole and the earliest they could get me in was six weeks. I made an appt with a Dermotologist in Houston for the next week, which I have now seen. Had a biopsy done and it is melonoma and am having surgery next week. When I called to cancel the appt made for 6 weeks off and told them why I was canceling they seemed cold and just said "OK we will cancel it".
by Stephen Lewis
May 11, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 31, 2011
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Map and Directions
107 Christie Street, Lufkin, TX 75904