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Matthew J Rowley, MD

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Matthew J Rowley, MD
(14 Reviews)
> Get Phone Number & Directions
107 Christie Street Lufkin, TX 75904
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Carol Jones xxx.xxx.163.244
January 15, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
No, it was fine
by Dorothy Kirby xxx.xxx.105.56
December 03, 2012
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.231.155
November 05, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.33.212
July 11, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 07, 2012
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 17, 2011
It was easy to get the appointment time that worked for my schedule. They always take the time to listen to me. I know they really care about me and what I have to say. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by M.Nerren
November 10, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
October 06, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 13, 2011
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Map and Directions
107 Christie Street, Lufkin, TX 75904